Cocos JS Audio play

I want to play the audio once the game launch.
If the user does not touch/press inside the screen area, the sound does not get playing.
I want to play sound if the user does not focus on the screen area.
Please assist

Can you please post your code for us to look at.

I can ask engineering to have look.

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What type of Audio file are you using and which platform are you testing on?

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